Customer service meltdown
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Handlung
The customer service meltdown at one of Britain’s most trusted brands and how it’s caused chaos for thousands of people.
Besetzung
S15E01
43 Min.
Episode 1
15 Mai 2023
S15E02
43 Min.
Episode 2
16 Mai 2023
S15E03
43 Min.
Episode 3
17 Mai 2023
S15E04
43 Min.
Episode 4
18 Mai 2023
S15E05
43 Min.
Episode 5
19 Mai 2023
S15E06
43 Min.
Episode 6
22 Mai 2023
S15E07
43 Min.
Episode 7
23 Mai 2023
S15E08
44 Min.
Episode 8
24 Mai 2023
S15E09
44 Min.
Episode 9
25 Mai 2023
S15E10
43 Min.
Episode 10
26 Mai 2023
S15E11
43 Min.
Episode 11
29 Mai 2023
S15E12
43 Min.
Episode 12
30 Mai 2023
S15E13
43 Min.
Episode 13
31 Mai 2023
S15E14
44 Min.
Episode 14
1 Jun 2023
S15E15
43 Min.
Episode 15
2 Jun 2023
S15E16
43 Min.
One woman's £5,000 energy bill
2 Okt 2023
S15E17
43 Min.
Episode 17
3 Okt 2023
S15E18
43 Min.
The tax rebate with a sting in the tail
4 Okt 2023
S15E19
43 Min.
Flooded six times in six years
5 Okt 2023
S15E20
43 Min.
Holiday SOS
6 Okt 2023
S15E21
43 Min.
I lost £130,000 to a crypto scammer
9 Okt 2023
S15E22
43 Min.
Black market driving tests
10 Okt 2023
S15E23
43 Min.
Customer service meltdown
11 Okt 2023
S15E24
43 Min.
My 11-year-old son booked a £4,000 holiday by accident
12 Okt 2023
S15E25
44 Min.
Holidays
13 Okt 2023
S15E26
43 Min.
Scammers controlling your phone
2 Jan 2024
S15E27
43 Min.
David vs Goliath
3 Jan 2024
S15E28
43 Min.
The 30-minute phone call to cancel your broadband
4 Jan 2024
S15E29
43 Min.
Sunshine scams and cruise changes
5 Jan 2024
S15E30
43 Min.
I had to bathe my disabled son in the garage after a dispute with my insurer
8 Jan 2024
S15E31
43 Min.
Our 18-year-old house is crumbling
9 Jan 2024
S15E32
43 Min.
Threatened with a knife by an airport parking firm
10 Jan 2024
S15E33
43 Min.
I bought a house for £28,000 – but I was forced to hand it back
11 Jan 2024
S15E34
44 Min.
I was put on a different flight from my kids - because the plane was too small
12 Jan 2024
S15E35
43 Min.
Fake Taylor Swift tickets cost me hundreds
15 Jan 2024
S15E36
43 Min.
Has your car been clocked?
16 Jan 2024
S15E37
43 Min.
Charged hundreds of pounds to flush the loo
17 Jan 2024
S15E38
43 Min.
My solar panel misery
18 Jan 2024
S15E39
43 Min.
The holiday hotel that looked like a building site
19 Jan 2024
S15E40
43 Min.
My house is a building site
22 Jan 2024
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